Change the default To address, based on the response template. Ticket Frontend::Agent::Ticket::ViewCompose Kernel::Output::HTML::DefaultRecipient 1 Frontend module registration for the agent interface. Ticket Frontend::Admin::ModuleRegistration admin Admin Admin Kernel::Output::HTML::NavBarModuleAdmin DefaultRecipient Create and manage DefaultRecipients. Queue 300 Frontend module registration for the agent interface. Ticket Frontend::Admin::ModuleRegistration admin Admin Admin Kernel::Output::HTML::NavBarModuleAdmin Templates <-> DefaultRecipient Link templates to DefaultRecipients. Queue 300