Change the default To address, based on the response template. Ticket Frontend::Agent::Ticket::ViewCompose Kernel::Output::HTML::ArticleCompose::DefaultRecipient 1 Frontend module registration for the agent interface. Ticket Frontend::Admin::ModuleRegistration admin Admin Admin Kernel::Output::HTML::NavBar::ModuleAdmin DefaultRecipient Create and manage DefaultRecipients. Queue 1000 Frontend module registration for the agent interface. Ticket Frontend::Admin::ModuleRegistration admin Admin Admin Kernel::Output::HTML::NavBar::ModuleAdmin Templates <-> DefaultRecipient Link templates to DefaultRecipients. Queue 1100