Change the default To address, based on the response template. Ticket Frontend::Agent::Ticket::ViewCompose Kernel::Output::HTML::DefaultTo 1 Frontend module registration for the agent interface. Ticket Frontend::Admin::ModuleRegistration admin Admin DefaultTo Admin Kernel::Output::HTML::NavBarModuleAdmin DefaultTo Create and manage DefaultTo entries. Queue 300 Frontend module registration for the agent interface. Ticket Frontend::Admin::ModuleRegistration admin Admin Templates <-> DefaultTo Admin Kernel::Output::HTML::NavBarModuleAdmin Templates <-> DefaultTo Link templates to DefaultTo. Queue 300