.. import-data::

===============================
Import other forums into Askbot
===============================

Askbot supports importing of data from StackExchange and Zendesk.

.. warning::
    If your database contains any data prior to importing, please back it up before proceeding.

StackExchange
=============

Add `askbot.importers.stackexchange` to the list of `INSTALLED_APPS` list in your `settings.py`, then run::

    python manage.py syncdb

Then there will be two ways to import your StackExchange dump:

* via the web at url `/import-data/`, relative to your forum installation
* using a management command::

    python manage.py load_stackexchange /path/to/your-se-data.zip


Zendesk
=======
Add `askbot.importers.zendesk` to the list of `INSTALLED_APPS` in the `settings.py`,
run `python manage.py syncdb`.

Prepare your zendesk files: put all your .xml files into one directory and tar-zip it::

    mkdir somedir
    mv *.xml somedir #select the zendesk xml files and move them to the directory
    tar cvfz zendesk.tgz somedir #name of the tgz file is not important

Then run the import script::

    python manage.py import_zendesk zendesk.tgz #file name is the parameter

.. note::
    It is possible that import script will make some mistakes in determining
    which post in the group is the question, due to some specifics of zendesk
    data format. If so, please enable feature
    "Forum data rules"->"allow switching question with answer"
    in :ref:`live settings <live-settings>` and use it in an admin or a moderator
    account.