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| author | it33 <iantien@gmail.com> | 2015-10-26 17:22:36 -0700 |
|---|---|---|
| committer | it33 <iantien@gmail.com> | 2015-10-26 17:22:36 -0700 |
| commit | 118b7f50d2dd2724386dccc67e1fda3e8a6e173e (patch) | |
| tree | 9b8227c674ca83a7a43f2d15fdc5c0bfca6571ea /doc/install/Troubleshooting.md | |
| parent | 1bb407721586169e7ca8f34f58edb44c51248a28 (diff) | |
| download | chat-118b7f50d2dd2724386dccc67e1fda3e8a6e173e.tar.gz chat-118b7f50d2dd2724386dccc67e1fda3e8a6e173e.tar.bz2 chat-118b7f50d2dd2724386dccc67e1fda3e8a6e173e.zip | |
Update Troubleshooting.md
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| -rw-r--r-- | doc/install/Troubleshooting.md | 8 |
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diff --git a/doc/install/Troubleshooting.md b/doc/install/Troubleshooting.md index 46efc61fa..8ccc1f941 100644 --- a/doc/install/Troubleshooting.md +++ b/doc/install/Troubleshooting.md @@ -15,3 +15,11 @@ - If the System Administrator account becomes unavailable, a person leaving the organization for example, you can set a new system admin from the commandline using `./platform -assign_role -team_name="yourteam" -email="you@example.com" -role="system_admin"`. - After assigning the role the user needs to log out and log back in before the System Administrator role is applied. +#### Error Messages + +The following is a list of common error messages and solutions: + +##### "We cannot reach the Mattermost service. The service may be down or misconfigured. Please contact an administrator to make sure the WebSocket port is configured properly" +- Message appears in blue bar on team site. Check that [your websocket port is properly configured](https://github.com/mattermost/platform/blob/master/doc/install/Production-Ubuntu.md#set-up-nginx-server). + + |