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author=Corey Hulen <corey@hulen.com>2015-10-21 15:48:52 -0700
committer=Corey Hulen <corey@hulen.com>2015-10-21 15:48:52 -0700
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-### Mattermost Email Troubleshooting
-
-#### Update Email Settings in System Console
-* Login to Mattermost with an account that has the `system admin` role
-* Open the System Console by clicking on **...** > **System Console** > **Email Settings*
- * Change **Send Email Notifications** to **true**
- * Change **Require Email Verification** to **true**
-* Set **Notification Email Address** must be set and must be a valid email allowed as the **FROM** field on the email server. Some email servers will only allow certian accounts to send emails.
-* Set the **SMTP** fields based on your email service. Some known good samples are listed below.
-* If you fill in **SMTP Username** and **SMTP Password** then you must set **Connection Security** to **TLS** or to **STARTTLS**
-* Once you've filled in all the information please make sure to **Test Connection**
-* If the test failed please look in **OTHER** > **Logs** for any errors that look like `[EROR] /api/v1/admin/test_email ...`
-
-#### Known Good Sample Settings
-
-##### Amazon SES
-* Set **SMTP Username** to **AKIASKLDSKDIWEOWE**
-* Set **SMTP Password** to **AdskfjAKLSDJShflsdfjkakldADkjkjdfKAJDSlkjweiqQIWEOU**
-* Set **SMTP Server** to **email-smtp.us-east-1.amazonaws.com**
-* Set **SMTP Port** to **465**
-* Set **Connection Security** to **TLS**
-
-##### Postfix
-* Make sure Postfix is installed on the machine where Mattermost is installed
-* Set **SMTP Username** to **<empty>**
-* Set **SMTP Password** to **<empty>**
-* Set **SMTP Server** to **localhost**
-* Set **SMTP Port** to **25**
-* Set **Connection Security** to **<empty>**
-
-##### Gmail
-* Information needed
-
-##### Office 365
-* Information needed
-
-##### Hotmail
-* Information needed
-
-
-test connection
-check error logs
-search for specific smtp errors like '555' with your provider.
-
-Adv Email trouble shooting
-from the machine (if docker then exec)
-run telnet to make sure host/port is correct
-issue ELHO cmd to see if you can see stuff like STARTTSL
-