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-rw-r--r--doc/install/Troubleshooting.md3
1 files changed, 3 insertions, 0 deletions
diff --git a/doc/install/Troubleshooting.md b/doc/install/Troubleshooting.md
index 284303949..0414c88c2 100644
--- a/doc/install/Troubleshooting.md
+++ b/doc/install/Troubleshooting.md
@@ -22,3 +22,6 @@ The following is a list of common error messages and solutions:
###### `x509: certificate signed by unknown authority` in server logs when attempting to sign-up
- This error may appear when attempt to use a self-signed certificate to setup SSL, which is not yet supported by Mattermost. You can resolve this issue by setting up a load balancer like Ngnix. A ticket exists to [add support for self-signed certificates in future](x509: certificate signed by unknown authority).
+
+###### `panic: runtime error: invalid memory address or nil pointer dereference`
+ - This error can occur if you have manually manipulated the Mattermost database, typically with deletions. Mattermost is designed to serve as a searchable archive, and manual manipulation of the database elements compromises integrity and may prevent upgrade.