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diff --git a/doc/help/Notifications.md b/doc/help/Notifications.md new file mode 100644 index 000000000..31f06e713 --- /dev/null +++ b/doc/help/Notifications.md @@ -0,0 +1,31 @@ +# Notifications +___ + +Notifications in Mattermost alert you to unread mentions and messages. + +## Types of Notifications + +#### Email Notifications +These are emails sent to your primary email address for any mentions you receive while offline or inactive. +- Users are offline when they do not have Mattermost open. +- Users are inactive when they have Mattermost open but haven’t performed an action for a set amount of time. +- You can change the email to which these notifications are sent in **Account Settings** > **General** > **Email**. +- You can turn email notifications on or off in **Account Settings** > **Notifications** > **Email Notifications**. + +#### Desktop Notifications +These are browser notifications that are by default sent for all activity. +- You can adjust this setting in **Account Settings** > **Notifications** > **Send Desktop Notifications**. +- Channel specific notifications are automatically set to the global default but can be modified in **Channel Settings** > **Notification Preferences** > **Send Desktop Notifications**. +- Desktop notifications are available on Firefox, Safari, and Chrome. + + +#### Sound Notifications +These accompany each desktop notification by default. +- You can change this setting in **Account Settings** > **Notifications** > **Desktop Notification Sounds**. + + +#### Browser Tab Notifications +These appear in the Mattermost tab and inform you of any unread messages and alert you to the number of mentions you have. +- Unread messages are denoted by an asterisk (*) next to the Mattermost icon. +- Mentions and replies are denoted by a red Mattermost icon. +- The total number of unread mentions and replies are shown in brackets next to the Mattermost icon. For example, if you have 3 unread mentions, you’ll see a (3) in the browser tab. |