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+# Manage Members 
+
+The Manage Members menu is used to change the user roles assigned to members belonging to a team. 
+
+## User Roles 
+
+The following user roles are assigned from the **Manage Members** menu option in the team site main menu. 
+
+### System Admin
+
+The System Administrator is typically a member of the IT staff and has the follow privileges: 
+
+- Access to the System Console from the main menu in any team site. 
+- Change any setting on the Mattermost server available in the System Console.
+- Promote and demote other users to and from the System Admin role.
+- This role also has all the privileges of the Team Administrator as described below
+
+The first user added to a newly installed Mattermost system is assigned the System Admin role. 
+
+### Team Admin 
+
+The Team Administrator is typically a non-technical end user and has the following privileges: 
+
+- Access to the "Team Settings" menu from the team site main menu
+- Ability to change the team name and import data from Slack export files
+- Access to the "Manage Members" menu and change user roles to the levels of Team Administrator, Member and Inactive
+
+### Member 
+
+This is the default role given to end users who join the system. Members have basic permissions to use the Mattermost team site.
+
+### Inactive 
+
+This status is given to users whose accounts are marked inactive. These users can no longer log into the system. 
+
+Because Mattermost is designed as a system-of-record, there is not an option to delete users from the Mattermost system, as such an operation could compromise the integrity of message archives. 
+