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Diffstat (limited to 'doc/install/Troubleshooting.md')
| -rw-r--r-- | doc/install/Troubleshooting.md | 12 |
1 files changed, 6 insertions, 6 deletions
diff --git a/doc/install/Troubleshooting.md b/doc/install/Troubleshooting.md index e41dfe788..b264b60f4 100644 --- a/doc/install/Troubleshooting.md +++ b/doc/install/Troubleshooting.md @@ -29,12 +29,6 @@ The following is a list of common error messages and solutions: - This error can occur if you have manually manipulated the Mattermost database, typically with deletions. Mattermost is designed to serve as a searchable archive, and manual manipulation of the database elements compromises integrity and may prevent upgrade. - **Solution:** Restore from database backup created prior to manual database updates, or reinstall the system. -###### `Token request failed` - - This error can appear in the web browser after attempting to create a new team with GitLab SSO enabled - - **Solutions:** - 1. Check that your SSL settings for the SSO provider match the `http://` or `https://` choice selected in `config.json` under `GitLabSettings` - 2. Follow steps 1 to 3 of the manual [GitLab SSO configuration procedure](https://github.com/mattermost/platform/blob/master/doc/integrations/Single-Sign-On/Gitlab.md) to confirm your `Secret` and `Id` settings in `config.json` match your GitLab settings, and if they don't, manually update `config.json` to the correct settings and see if this clears the issue. - ### Troubleshooting GitLab Mattermost - If you're having issues installing GitLab Mattermost with GitLab Omnibus, as a first step please turn on logging by updating the [log settings](https://github.com/mattermost/platform/blob/master/doc/install/Configuration-Settings.md#log-file-settings) section in your `config.json` file installed by omnibus, and they try a general web search for the error message you receive. @@ -52,3 +46,9 @@ The following is a list of common error messages and solutions: - [Manually set up GitLab SSO](https://github.com/mattermost/platform/blob/master/doc/integrations/Single-Sign-On/Gitlab.md) by copying Secret and ID into `/var/opt/gitlab/mattermost/config.json` - `sudo gitlab-ctl restart` +###### `Token request failed` + - This error can appear in the web browser after attempting to create a new team with GitLab SSO enabled + - **Solutions:** + 1. Check that your SSL settings for the SSO provider match the `http://` or `https://` choice selected in `config.json` under `GitLabSettings` + 2. Follow steps 1 to 3 of the manual [GitLab SSO configuration procedure](https://github.com/mattermost/platform/blob/master/doc/integrations/Single-Sign-On/Gitlab.md) to confirm your `Secret` and `Id` settings in `config.json` match your GitLab settings, and if they don't, manually update `config.json` to the correct settings and see if this clears the issue. + |