From 446e17a21ed3b5d2a2cd07d5f82a70edf085ef0c Mon Sep 17 00:00:00 2001 From: =Corey Hulen Date: Wed, 21 Oct 2015 15:48:52 -0700 Subject: Removing old dock --- doc/install/Troubleshooting-Email.md | 49 ------------------------------------ 1 file changed, 49 deletions(-) delete mode 100644 doc/install/Troubleshooting-Email.md (limited to 'doc') diff --git a/doc/install/Troubleshooting-Email.md b/doc/install/Troubleshooting-Email.md deleted file mode 100644 index b8e34de25..000000000 --- a/doc/install/Troubleshooting-Email.md +++ /dev/null @@ -1,49 +0,0 @@ -### Mattermost Email Troubleshooting - -#### Update Email Settings in System Console -* Login to Mattermost with an account that has the `system admin` role -* Open the System Console by clicking on **...** > **System Console** > **Email Settings* - * Change **Send Email Notifications** to **true** - * Change **Require Email Verification** to **true** -* Set **Notification Email Address** must be set and must be a valid email allowed as the **FROM** field on the email server. Some email servers will only allow certian accounts to send emails. -* Set the **SMTP** fields based on your email service. Some known good samples are listed below. -* If you fill in **SMTP Username** and **SMTP Password** then you must set **Connection Security** to **TLS** or to **STARTTLS** -* Once you've filled in all the information please make sure to **Test Connection** -* If the test failed please look in **OTHER** > **Logs** for any errors that look like `[EROR] /api/v1/admin/test_email ...` - -#### Known Good Sample Settings - -##### Amazon SES -* Set **SMTP Username** to **AKIASKLDSKDIWEOWE** -* Set **SMTP Password** to **AdskfjAKLSDJShflsdfjkakldADkjkjdfKAJDSlkjweiqQIWEOU** -* Set **SMTP Server** to **email-smtp.us-east-1.amazonaws.com** -* Set **SMTP Port** to **465** -* Set **Connection Security** to **TLS** - -##### Postfix -* Make sure Postfix is installed on the machine where Mattermost is installed -* Set **SMTP Username** to **** -* Set **SMTP Password** to **** -* Set **SMTP Server** to **localhost** -* Set **SMTP Port** to **25** -* Set **Connection Security** to **** - -##### Gmail -* Information needed - -##### Office 365 -* Information needed - -##### Hotmail -* Information needed - - -test connection -check error logs -search for specific smtp errors like '555' with your provider. - -Adv Email trouble shooting -from the machine (if docker then exec) -run telnet to make sure host/port is correct -issue ELHO cmd to see if you can see stuff like STARTTSL - -- cgit v1.2.3-1-g7c22