Kernel/Config/Files/DefaultRecipient.xml


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<?xml version="1.0" encoding="utf-8"?>
<otrs_config version="1.0" init="Config">
    <ConfigItem Name="Frontend::Output::FilterElementPost###DefaultRecipient" Required="0" Valid="1">
        <Description Translatable="1">Change the default To address, based on the response template.</Description>
        <Group>Ticket</Group>
        <SubGroup>Frontend::Agent::Ticket::ArticleComposeModule</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::ArticleCompose::DefaultRecipient</Item>
                <Item Key="Templates">
                    <Hash>
                        <Item Key="AgentTicketCompose">1</Item>
                    </Hash>
                </Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="Frontend::Module###AdminDefaultRecipient" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Group>Ticket</Group>
        <SubGroup>Frontend::Admin::ModuleRegistration</SubGroup>
        <Setting>
            <FrontendModuleReg>
                <Group>admin</Group>
                <Description>Admin</Description>
                <Title Translatable="1">DefaultRecipient</Title>
                <NavBarName>Admin</NavBarName>
                <NavBarModule>
                    <Module>Kernel::Output::HTML::NavBar::ModuleAdmin</Module>
                    <Name Translatable="1">DefaultRecipient</Name>
                    <Description Translatable="1">Create and manage DefaultRecipients.</Description>
                    <Block>Queue</Block>
                    <Prio>1000</Prio>
                </NavBarModule>
            </FrontendModuleReg>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="Frontend::Module###AdminDefaultRecipientTemplates" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Group>Ticket</Group>
        <SubGroup>Frontend::Admin::ModuleRegistration</SubGroup>
        <Setting>
            <FrontendModuleReg>
                <Group>admin</Group>
                <Description>Admin</Description>
                <Title Translatable="1">Templates &lt;-&gt; DefaultRecipient</Title>
                <NavBarName>Admin</NavBarName>
                <NavBarModule>
                    <Module>Kernel::Output::HTML::NavBar::ModuleAdmin</Module>
                    <Name Translatable="1">Templates &lt;-&gt; DefaultRecipient</Name>
                    <Description Translatable="1">Link templates to DefaultRecipients.</Description>
                    <Block>Queue</Block>
                    <Prio>1100</Prio>
                </NavBarModule>
            </FrontendModuleReg>
        </Setting>
    </ConfigItem>
</otrs_config>