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| author | Evgeny Fadeev <evgeny.fadeev@gmail.com> | 2011-06-17 18:08:42 -0400 |
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| committer | Evgeny Fadeev <evgeny.fadeev@gmail.com> | 2011-06-17 18:08:42 -0400 |
| commit | 90b0d11c5c2f2cde507bbfc204e49befdecf4540 (patch) | |
| tree | 2c74fa8dc206b9c890bc63205db0abba55c30d70 | |
| parent | d3c84e5fe9751434f4d3ad4afb0eace8d9219a44 (diff) | |
| download | askbot-90b0d11c5c2f2cde507bbfc204e49befdecf4540.tar.gz askbot-90b0d11c5c2f2cde507bbfc204e49befdecf4540.tar.bz2 askbot-90b0d11c5c2f2cde507bbfc204e49befdecf4540.zip | |
added documentation for zendesk import
| -rw-r--r-- | askbot/doc/source/import-data.rst | 32 | ||||
| -rw-r--r-- | askbot/doc/source/index.rst | 2 |
2 files changed, 27 insertions, 7 deletions
diff --git a/askbot/doc/source/import-data.rst b/askbot/doc/source/import-data.rst index c2cfc1b3..e0158d81 100644 --- a/askbot/doc/source/import-data.rst +++ b/askbot/doc/source/import-data.rst @@ -4,17 +4,37 @@ Import other forums into Askbot =============================== -At this time only StackExchange import is supported. +Askbot supports importing of data from StackExchange and Zendesk. -There are two ways to import your StackExchange dump into Askbot: +.. warning:: + If your database contains any data prior to importing, please back it up before proceeding. + +StackExchange +============= + +Add `askbot.importers.stackexchange` to the list of `INSTALLED_APPS` list in your `settings.py`, then run:: + python manage.py syncdb + +Then there will be two ways to import your StackExchange dump: * via the web at url `/import-data/`, relative to your forum installation * using a management command:: python manage.py load_stackexchange /path/to/your-se-data.zip -Before importing the data, an entry `askbot.importers.stackexchange` must be added to -the `INSTALLED_APPS` list in your `settings.py` file and a command `python manage.py syncdb` run -to initialize the stackexchange tables. - In the case your database is not empty at the beginning of the process - **please do back it up**. + +Zendesk +======= +Add `askbot.importers.zendesk` to the list of `INSTALLED_APPS` in the `settings.py`, +run `python manage.py syncdb`. + +Prepare your zendesk files: put all your .xml files into one directory and tar-zip it:: + + mkdir somedir + mv *.xml somedir #select the zendesk xml files and move them to the directory + tar cvfz zendesk.tgz somedir #name of the tgz file is not important + +Then run the import script:: + + python manage.py import_zendesk zendesk.tgz #file name is the parameter diff --git a/askbot/doc/source/index.rst b/askbot/doc/source/index.rst index c8580a46..2653b2df 100644 --- a/askbot/doc/source/index.rst +++ b/askbot/doc/source/index.rst @@ -19,7 +19,7 @@ at the forum_ or by email at admin@askbot.org Create and configure the site files<initial-configuration> Initialize the database tables <initialize-database-tables> Deploy on a webserver <deployment> - Import data (StackExchange) <import-data> + Import data (StackExchange & ZenDesk) <import-data> Appendix A: Maintenance procedures <management-commands> Appendix B: Sending email to askbot <sending-email-to-askbot> Appendix C: Optional modules <optional-modules> |