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| author | james-mm <34751054+james-mm@users.noreply.github.com> | 2018-04-25 14:39:58 -0500 |
|---|---|---|
| committer | Jesse Hallam <jesse.hallam@gmail.com> | 2018-04-25 15:39:58 -0400 |
| commit | d3f09b54e2be65981f0496938f9d5f97507874e6 (patch) | |
| tree | ac5e6453631ccbbc76fea255d2c86f98819f08e4 | |
| parent | 3224d2f6a3bd95293fff25d6cc417b30b4f6e334 (diff) | |
| download | chat-d3f09b54e2be65981f0496938f9d5f97507874e6.tar.gz chat-d3f09b54e2be65981f0496938f9d5f97507874e6.tar.bz2 chat-d3f09b54e2be65981f0496938f9d5f97507874e6.zip | |
Update ISSUE_TEMPLATE.md (#8292)
* Update ISSUE_TEMPLATE.md
Customer wanted us to be more explicit on this page about searching for existing tickets in JIRA vs Github before proceeding to submit a new ticket.
* Update ISSUE_TEMPLATE.md
* Shorten proposed text
| -rw-r--r-- | ISSUE_TEMPLATE.md | 8 |
1 files changed, 6 insertions, 2 deletions
diff --git a/ISSUE_TEMPLATE.md b/ISSUE_TEMPLATE.md index 8bc8e160d..774c5022a 100644 --- a/ISSUE_TEMPLATE.md +++ b/ISSUE_TEMPLATE.md @@ -1,9 +1,13 @@ -Per Mattermost guidelines, GitHub issues are for bug reports: http://www.mattermost.org/filing-issues/ +Per Mattermost guidelines, GitHub issues are for bug reports: <http://www.mattermost.org/filing-issues/>. For troubleshooting see: http://forum.mattermost.org/. For feature proposals see: http://www.mattermost.org/feature-requests/ -If you've found a bug--something appears unintentional--please report using the following format: +If you've found a bug--something appears unintentional--please follow these steps: + +1. Confirm you’re filing a new issue. [Search existing tickets in Jira](https://mattermost.atlassian.net/issues/) to ensure that the ticket does not already exist. +2. Confirm your issue does not involve security. Otherwise, please see our [Responsible Disclosure Policy](https://about.mattermost.com/report-security-issue/). +3. [File a new issue](https://github.com/mattermost/mattermost-server/issues/new) using the format below. Mattermost will confirm steps to reproduce and file in Jira, or ask for more details if there is trouble reproducing it. If there's already an existing bug in Jira, it will be linked back to the GitHub issue so you can track when it gets fixed. #### Summary Bug report in one concise sentence |